The Casino Service Supervisor is responsible for assisting the Casino Service Center Manager in the successful operation of the cage and assuring that guest have a favorable gaming experience. Ensures that cage, main bank, vault and kiosks are operated in accordance with company policy. Monitors the performance of Cage employees and Main Bankers. Carries out supervisor responsibilities in accordance with company policy and gaming regulations.
A casino slot attendants provide a variety of guest services and ensure the smooth operation in the slot area. Slot attendants provides a variety of guest assistance including but not limited to processing slot transactions, making change, paying jackpots and providing information regarding property amenities, special event and promotions.
Responsible for assisting with servicing all heating, ventilation, cooling and propane systems, as documented and required or as scheduled on the property. Adhere to all company and departmental policies, practices and procedures. Contribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards, and reporting it to the appropriate person for proper resolution.
Barback must assist the bartenders by ensuring the bar area is clean and well stocked at all times. Must be knowledgeable about bar items, attentive, and focused on providing the best possible service in a fast-paced environment to fellow team members and guests. Must have a pleasant, courteous and friendly personality.
The Table Games Supervisor provides direct supervision in the pit area during their assigned shift. Monitors and enforces all policies and procedures according to MS Gaming Agency, company's Internal Control Procedures and state regulations.
Responsible for the overall repair and maintenance of all electrical and mechanical slot machines. Provides coordination and work direction of all Slot Technician Projects in accordance with company policies and procedures.
Assists the Slot Technical Manager in Compliance paperwork and provides training and mentoring to Junior Technicians.
Responsible for dealing games professionally, accurately and according to policies and procedures and ensure a positive customer experience. At least 6 months experience as a dealer is required.