The EVS Attendant is responsible for providing excellent guest satisfaction, through guest assistance, high standards of cleanliness and teamwork. The EVS attendant consistently maintains a clean facility, and an environment that promotes a positive attitude that includes a pleasant and entertaining experience for our guests. Interact with guests and other workers in a respectful, professional and courteous manner. The EVS Attendant is accountable for the overall cleanliness and presentation of the entire property.
Must greets guests with a polite and friendly attitude and escort them to their respective tables, pulling seats for them and ensuring they are comfortable. Keeps an eye on the dining room and entry way and ensure that cleanliness is maintained in the restaurant. Say hello and goodbye to guests and enquire from them about the quality of services provided at the restaurant. Must be able to run a cash register. Report any complaints or incidents to the on duty supervisor. Must have excellent communication and organizational skills.
Accepts wagers and writes sports book tickets. Offers assistance and education on wagering information when asked. Must show patience with customers who do not wager regularly; take the time to explain how wagering works. Maintains an accurate count of all money and reconcile daily summaries of transactions to balance cash drawer. Must be able to resolve complaints and difficult situations in a calm and patient manner.
Provide excellent customer service and create a safe and friendly environment for employees and guests by promoting goods and services, assigning rooms, registering guests, rendering bills, receiving cash/credit payments and comps.
Must enhance the guest experience in the Market by providing fast, friendly and courteous service. Provide assistance and information to inquiring guests about products and services. Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation.
Prepare and cook to order a variety of foods that require only a short preparation time. May take orders from guests on the casino and serve patrons in the hotel. Accept payments and make change or write charge slips as necessary.
Provide timely, accurate and friendly service while preparing the highest quality beverage for our guests. Must be able to learn the names and personally recognize and interact with our regular guests. The Bartender must also check identification of customers in order to verify age requirements for purchase of alcohol.
Provide support to the Casino Hosts and the Player Development Manager with slot tournaments, player accounts, marketing events, promotions, sales calls and welcome all patrons to the casino. Assure that guest have a favorable gaming experience. Must have an outgoing personality and clear and distinct speaking voice.